What We Do:
We create powerful, efficient business processes through innovative solutions. We help your team help others more efficiently. We are focused intensely on development and implementation of custom software solutions for civil legal aid non-profit organizations, including website navigation assistance chatbots, guided interview document assembly systems, public court docket data scraping/processing systems, online intake systems, and a comprehensive array of services related to the OCM (formerly Pika) case management system.
Benefits and Values
Our Promises to You
- Full-Spectrum Solutions: Our expertise is wide-ranging, encompassing everything from strategic planning, to information security, to software development, to business process efficiency.
- Dramatic Returns on Investment: We only provide solutions which are actionable, appropriate for your business, and which we believe will result in a dramatic return on investment in terms of improved business processes and systems. We try to target at least a 1:10 ratio between your investment and the value realized to your business as a result of our work together.
- Honesty: Our promise to you is that if we do not feel our services are the right fit for your needs, we will always tell you, and will orient you in the best path forward in all circumstances. While we can not always guarantee specific results, we unconditionally guarantee the quality of our work and the sincerity and transparency of our relationship with your organization.
About Us
Meet Clark Management Consulting
Clark Management Consulting’s solutions don’t come out of a box ready to plug and play. We pride ourselves on identifying your challenges quickly and designing strategies to address them, always keeping top of mind your organization’s needs. We have been providing business management and technology solutions to governmental entities, law firms, and human service non-profits since 2003. We know the landscape, we know the technological challenges you face, and we understand your organizational mission and vision.
Our founder, Alex Clark, has been developing and implementing custom technology solutions for non-profit organizations, businesses, and governmental entities since 2003. Alex is a Nebraska-licensed attorney, a full-stack web developer, and holds a dozen technical, information security, and business management certifications from (ISC)², ISACA, PMI, CompTIA, Microsoft, and IAPP.
Who We Help
Client Footprint
Most of our customers are small- and medium-sized non-profit law firms from across the United States, but we work with human services non-profits of all sizes and missions.
Testimonials
"The non-profit organization I work for was in the last stages of switching from one online case management system to another. Our old system was going offline, so we had to get all of our files transferred over to the new system or risk losing them permanently, and with the deadline looming we discovered that we couldn’t get a large number of files to transfer.
We reached out to Alex for help because of his familiarity with our old CMS and his expertise in the programming language it was built with. Alex immediately understood and was sensitive to the pressures we were under and what a stressful situation it was, identified the problem right away, came up with an innovative fix super fast, was really communicative and accommodating, and was willing to talk directly with the outside tech company handling the project since my colleagues and I are not tech people.
He basically saved the entire project. He impressed us and he also impressed our outside tech people, and both our organizations would absolutely reach out to him again if another problem were to come up."
Pine Tree Legal Assistance is the largest provider of civil legal aid in the state of Maine – but we still receive many more requests for help than we have the funding and capacity to meet. Often, people would reach out to us any way they could, including on social media messenger platforms – and we never had the staff capacity to respond the way we would have liked. We needed a chatbot – but not just any off-the-shelf chatbot. A friendly, welcoming bot that could run on PTLA.org and help users find what they were looking for on our very information-dense site. A bot that could help people find our educational materials, but also point them in the direction of their local office. And, tell jokes, of course!
Working with Alex was the perfect fit for us, and our project! With an insider’s understanding of the often difficult and complex realities of running a legal aid program, Alex was able to quickly grasp what we were trying to accomplish, as well as our limitations. In addition to doing excellent work, Alex also understood, and worked within, our larger project principles and priorities. In this case, creating a tool that PTLA staff would be able to update and maintain on our own for years to come, and is easily replicable by other legal aid programs who might want to modify a version of their own. Alex worked with us to bring our vision to life, and now, nearly a year after launch we are pleased to report that our chatbot, Moose, has been a great success! This is a project we are very proud of – and working with Alex is a big part of what made it possible.
Alex’s people skills, reasonable rates, and very rare skill set make him an indispensable resource for Legal Aid organizations such as ours. He understands our organization’s systems, our clients, and our needs. His work is very well communicated and always timely. While his technical knowledge is both broad and deep, he is not one to steer us to a cookie cutter solution. I always sense that Alex is considering a problem, and proposing a solution, from our perspective and then explaining it in terms we can understand. When one of our senior staff hears that Alex has taken on a project, a sigh of relief typically follows.